Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. Please allow at least three (3) days from the receipt of your item to process your return. We strongly recommend that you use a trackable method to mail your return.Īfter receiving your return and inspecting the condition of your item, we will process your return. Please note, you will be responsible for all return shipping charges.
After receiving a RMA number, place the item securely in its original packaging and mail your return to the address that will be provided to you with the RMA number. To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. These plug-ins will either have Sonnox Product codes PTHREQG2 or PTHREQG3.
SONNOX OXFORD EQ LICENSE UPGRADE
How do I upgrade my licence to use the new 64-bit Native plug-in Massive Pack bundles containing Oxford R3 EQ plug-ins can follow the general upgrade advice given above. In the event defective merchandise is received or there is a shipping error, the following procedure must be followed: I own a Sonnox plug-in licence from a Massive Pack bundle. Return requests for defective or incorrectly shipped items must be made within 30 days of receipt of the product. Sonnox Claro (ESD) equalizer plugin versatile, clean and musical-sounding equalizer with 26 bands and 3 different views suitable for different applications Produce view offering a fast, creative EQ that actively promotes the musical creativity while removing unnecessary distractions and complex technical terminology Tweak view opens up more correctional possibilities, clean and flexible. We are not responsible for cancelled orders, declined credit cards, items deemed unusable or not what was expected, unintentionally ordered items or any reason other than defective or sent in error.
is not responsible for any return guarantees beyond our standard policy. Merchandise is only returnable if:1) It is defective 2) There was a shipping error.